We have exciting news! Cube has been acquired by Birdeye [Click here]

Hi,

My name is Ben Hurn, nice to e-meet you.

I am the Digital Marketing Manager at Cube Online and I wanted to follow up with you regarding the email you received from our Co-Founder Tony yesterday.

As Tony mentioned we are really excited to be working with you and starting the transition of your business from brick and mortar to online.

One of the things we pride ourselves on at Cube Online is our pro-active approach towards customer service and that all starts with clear communication.

I know you have your consultation session booked in with a member of my team over the next so I wanted to let you know what to expect during that session and also what you will need to have ready for it.

What we need
Although we understand you are busy running your business we need your undivided attention for one hour and you will need access to a desktop, laptop or tablet.

What you need
The more things you can have ready for the call the quicker we are going to be able to implement your online strategy, here is a list of everything we would like you to have ready.

List of products and services you would like to offer
Written description of the products and service you would like to offer
Details of your current website (domain hosting, username and passwords)
Details of any current technology your business is using and would like to integrate
Business banking details (bsb&acc) plus any existing online payment portals
Examples of 1-3 businesses websites you like the look and feel of
Business imagery, the more real images the better although we can also source

What we will cover together
The Bricks to Clicks service is certainly a team effort and we are going to work with you each step of the way and here is a list of things we will discuss together

Your business key selling points and short company description
The Products and services you will be offering online
Your current website and online presence plus future goals
Online payment options, automatic invoices and customer management
Delivery partners, click and collect, online booking and video integration
Branding options, colour schemes, print media and social media
Review the list of jobs that are required from you and us over the next 7days.

As always if you have any questions please feel free to reach out and if not we look forward to speaking with you on your on-boarding and strategy session.

Benjamin Hurn
Marketing Director

www.cubeonline.com.au
Customer Service: 1300 423 618

Case Study - Marmara Restaurant

Industry:

Dine-in Restaurant

Challenge:

The coronavirus stopped all restaurants from having customers dining in. Marmara relied solely on dine-in foot traffic.

Results:

The first weekend of the website launch, Marmara generated 6 online orders!

Solution:

The solution was to reposition Marmara as both a dine-in and take away restaurant. We completed a full redesign of the website offering click and collect and home delivery.

Secondly, we designed Facebook advertising materials to educate existing customers that they would be offering a new takeaway service. This content was used on Facebook through organic and paid adverts targeting people in the local Melbourne area.

Social Media Adverts

Case Study - Velour Beauty Parlour

Industry:

Beauty Salon

Challenge:

COVID-19 restrictions took significant impact on Velour Beauty who needed to temporarily be close their doors and look for alternate ways to keep operating as a beauty salon. Without an online shop, Velour Beauty relied 100% on instore visits to generate income.

Results:

Velour Beauty Salon generated 9 online sales within the first day of launching, and $2000 sales in their first two weeks - and growing!

Solution:

Cube’s solution was to create an online store for Velour Beauty to sell their beauty products to existing and new customers. The online strategy began with creating an online store that offered free consultations to help customers understand the right products for their skin. Next we created social media content to generate awareness among existing and new customers. The content was published on Facebook through organic & paid adverts targeting people in the local area.

Social Media Adverts

Case Study - Hit Air

Industry:

Specialty Retail Store

Challenge:

Hit-Air operated online, however, due to an outdated website design and navigation, traffic to the website was limited.

How we do it:

Today Hit Air’s website clearly distinguishes the two product offerings and has significantly increased of online traffic.

Solution:

Hit-Air offers two different categories of safety jackets and vests to protect horse riders and motorcyclist. Our solution was to create a high conversion website that is simple for every Hit Air customer to navigate and find their ideal protective product. To generate more online traffic and sales, we began with a full site redesign that now includes delivery and click and collect. Secondly, we created paid Facebook adverts targeting existing and new customers of the launch of the new store.

Social Media Adverts

Case Study - Inner Forest

Industry:

Gift Shop

Challenge:

Inner Forest relied 100% on foot-traffic and in-store sales. The coronavirus halted the operation of retail stores, preventing their customers to make in-store purchases.

Results:

Once the website was launched, Inner Forest quickly made 2 sales within the first week!

Solution:

Our solution was to transition Inner Forest’s physical store online. Firstly, we rebranded and created a great website that offers online tarot readings and an amazing online store. Secondly, we created social media adverts to tell existing and new customers about Inner Forest product’s now available online.

Social Media Adverts

Case Study - Rocklea Meat Market

Industry:

Butcher Shop FMCG

Challenge:

The potential risk from Coronavirus not allowing people to visit the shop which currently relies 100% on in-store sales.

Results:

Despite the dire situation, Rocklea Meat Market was able sell over $2000 of stock in the first month online, and their sales actually increased by 30% on in-store sales. This is now a powerful second source of revenue for the store.

Solution:

The solution was a two-step process. First, we designed print materials to educate in-store customers, that we would soon be offering click & collect and online delivery. This same content was used on Facebook through organic & paid adverts targeting people in the local area. The second step was rebranding the company and creating an online store. The store was set up with the ability to offer both click & collect and home delivery.