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How to create an SMS campaign with Birdeye

Create and send an SMS campaign in minutes inside your Cube + Birdeye platform

Just follow the simple steps below, and your customers will have a new message from you, which they can reply to.

 

Create a new SMS template

 



 

 

Just name your SMS template and update the message. 

 

Don’t forget to hit ‘Save’ on the top right…

 

And your template is good to go. 

 

Lastly, you need to set up your campaign to send your SMS messages. 

 

 

SMS campaign setup

 

 

 

 

 

Send your SMS campaign

 

 

Choose specific, or all customers to send your SMS to. 

 

Click the ‘Preview’ button to double-check your template before you send it…

 

And once you’re ready, just hit the ‘Get feedback’ button to send!

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Level 2
61 Dunning Ave Rosebery
NSW 2018

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